Villa Holiday Guarantee
Whenever we have been involved in purchasing a service or a product
over the Internet, we have always sought some reassurance that the
people we are dealing with are safe and reputable.
We understand that it is important to you that your villa holiday
rental company delivers on what it promises.
To demonstrate to you our dedication to ensuring the quality of your
villa holiday experience with us, we have established a number of
commercial and quality assurance practices designed to protect your
interests, and to instill confidence in the reputation of our business.
Bali Villas Holidays is a member of a number of organizations that
require us to be in compliance to a set of rules in regard to our
online commercial, security, privacy and business practices and ethics.
Each of these organizations has an underlying membership scheme that
requires Bali Villas Holidays to provide comprehensive disclosure
about our business, all the terms and conditions of purchasing from
the site, internal and external dispute resolution and returns policies,
privacy, payment, security and authentication. Many of these organizations
have a mechanism for an ongoing, annual, or frequent audit process
that checks on our compliance with its terms and conditions.
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Public Eye
Public Eye is an organization that monitors customer satisfaction
levels with online businesses. Set up by Epublic Intelligence Incorporated,
Public Eye monitors our Bali Villas Holidays website 24 x 7 for customer
satisfaction with our service, and provides all of our site visitors
access to our customer satisfaction and reliability records.
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TRUST-e
TRUST-e is an organization set up to protect the privacy of personal
information of web site visitors. All members have to post a privacy
policy that is periodically verified by Truste. In joining TRUST-e
Bali Villas Holidays agreed to follow the established privacy principles
outlined by TRUST-e, and to comply with their oversight and resolution
process.
We agreed to explain to our web site visitors what personal information
is gathered, how it will be used, with whom shared, and whether the
user has an option to control its dissemination.
Bali Villas Holidays is required to have an opt out option for users,
to implement reasonable encryption procedures, and to have mechanisms
in place to allow users to correct inaccuracies in their personal
information.
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VeriSign
VeriSign is an organization set up to protect the security of personal
information of web site visitors, and users.
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Pacific Area Travel Association (PATA)
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American Society of Travel Agents (ASTA)
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